At PDF Merge PDF, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our PDF editor service.
1. Introduction By using PDF Merge PDF (the "Service"), you agree to the collection and use of your information in accordance with this policy. If you do not agree with this policy, please do not use our Service.
2. Information We Collect We collect the following types of information when you use our Service:
2.1 Personal Information Account Information: When you create an account or contact us, we may collect your name, email address, and any other information you choose to provide. Payment Information: If you purchase premium features, payment information such as credit card details is processed by third-party payment processors and is not stored by us.
2.2 Usage Data We may collect non-personal information related to how you interact with our website and services, including:
IP addresses
Browser type and version
Device information
Pages visited and actions taken on the site Referring and exit URLs
2.3 Uploaded Files PDF Files: When you upload a PDF file to merge or edit, we temporarily store the file during processing. We do not store any uploaded files long-term. Files are deleted after processing is completed.
3. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Maintain Our Services: Your personal and usage data is used to ensure that our PDF editor works properly and to improve our service. To Communicate with You: We may use your email to send you account-related updates, newsletters, or promotional material if you have subscribed. To Analyze Usage: We use usage data to analyze trends, improve the service, and understand user needs.
4. Data Sharing and Disclosure We do not sell or share your personal information with third parties except in the following circumstances:
4.1 Service Providers We may share your information with trusted third-party vendors who assist us in running our website, such as hosting providers, payment processors, and email service providers. These third parties are contractually obligated to safeguard your data.
4.2 Legal Compliance We may disclose your information if required by law, or to protect our rights, property, or safety, or the rights, property, and safety of others.
4.3 Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our website if such an event occurs.
5. Data Security We take reasonable precautions to protect your data. We use encryption (such as SSL/TLS) to secure sensitive information like payment details during transmission. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. After this, your data will be deleted or anonymized.
Uploaded Files: Your uploaded PDF files are retained temporarily for processing and are deleted shortly after the operation is complete (within a few hours, typically).
7. Your Rights and Choices Depending on your jurisdiction, you may have certain rights regarding your personal data, including:
Access: You can request access to the personal data we hold about you. Correction: You can update or correct inaccurate information. Deletion: You can request the deletion of your personal data, subject to certain conditions (e.g., legal obligations or ongoing services). Opt-out: You can unsubscribe from our marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.
8. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and personalize content. You can control cookie settings through your browser preferences. Please refer to our [Cookie Policy] (if applicable) for more information.
9. Children’s Privacy Our Service is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected data from a child under 13, please contact us immediately so we can delete the information.
10. Changes to This Privacy Policy
11. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Thank you for using PDF Merge PDF!